Frequently Asked Questions
Everything you need to know about your DeBra's shopping experience.
How do I determine my correct size?
We provide a comprehensive size guide on each product page. Since fit can vary between brands, we recommend checking your measurements against our charts or contacting our style consultants for personalized advice.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. For hygiene reasons, certain items like intimate apparel must remain in their original sealed packaging to be eligible for a refund.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you ship internationally?
Yes, DeBra's ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for a flexible shopping experience.
How do I care for my DeBra's garments?
To ensure longevity, we recommend following the care label instructions on each piece. Generally, we suggest hand-washing delicate fabrics in cold water and laying them flat to dry.